Canadians love to hate their public service. Whenever something doesn’t go the way we want we quickly blame “the government” and demand our politicians take action. A lot of the public service takes heat, but none as much as the CRTC. But the fact is, most of the time this anger it is completely misplaced.
First and foremost, even when the CRTC actually has jurisdiction in the area being criticized (which is rare), keep in mind it is just enforcing regulations passed by the government. The CRTC does not make regulations, it only enforces them! If you don’t like the regulations then your beef is with the politicians, not with the CRTC.
Here are some recent examples of misplaced CRTC hatred:
“The CRTC is preventing me from getting an iPhone”: First it was the CRTC’s fault that the iPhone wasn’t available in Canada, because apparently the CRTC controls Apple?!? And now that we have the iPhone it’s the CRTC’s fault that it costs too much, because apparently the CRTC runs Rogers sales and marketing?!?
fact: The CRTC does not regulate wireless prices, or handsets, or just about any other consumer aspect of wireless service with the only exception being 911 service (which it mandates).
irony: The CRTC was criticized for charging every cell phone user a yearly license fee for cell phone use, a fee that appeared on bills as the “system access fee”. Responding to the criticism, the CRTC eliminated the fee. But guess what? Nearly a decade after the fee was eliminated, the cell phone companies are still charging it! They just keep it themselves! So the CRTC has actually done what it could to bring prices down but the carriers just pocketed it.
the real cause: is lack of competition. There are only 2 national cell phone networks. Rogers and the ILECs. When you use your Bell cell phone outside your home area, you almost certainly are actually using MTS, or Telus and visa versa. And Rogers is the only GSM network (what the iPhone uses) so if you want an iPhone in Canada, you have to get it from Rogers.
The CRTC is “shafting gamers”: This is my favorite, Paul Chapman writes a blog for “The Province” on technology and gaming [article]. Commenting on the recently announced PS3 movie download service he writes:
“Sadly, gamers in Canada continue to be shafted by the antiquated CRTC. The U.S. gamers are getting a movie service to download movies and TV shows to their PS3, Canadian customers are going to have to wait until the CRTC actually gets around to dealing with it.” [emphasis added]
Maybe Paul knows something about video games but he sure knows nothing about the CRTC. But why let ignorance stop you from slamming something?
fact: First, the CRTC does not, and never has regulated gaming consoles so I’d like to know how “gamers … continue to be shafted”? What is this “shafting” that the “antiquated CRTC” has been purpotrating on gamers?
Second, the CRTC has nothing to do with movie and media distribution rights, period. In fact, no government agency regulates this. It is entirely up to the copyright holders to license their material for distrobution in Canada.
And the CRTC certainly has nothing to do with movie and music download services on game consoles.
irony: The CRTC is currently looking to the practice of “traffic shaping” by the ILECs and cable companies who provide internet service. Traffic shapping is used by interet providers to slow down things like movie downloads. No decision has been made yet but if the CRTC decides to order the practice be stopped, it will actually help “gamers”.
the real cause: is big media companies like to break up their distrobution rights and sell them seperately in every country so they can earn more money. And for obvious reasons they do the deals in the biggest market (the U.S.) first. I’m sure a PS3 download service will eventually come to Canada, but when is anybody’s guess.
“The CRTC won’t let me watch The Sopranos”: Ok, The Sopranos is over but similar situations occur with lots of other television shows especially those from HBO. I think we notice it more with the HBO shows because as far as I can tell HBO is the only channel that actualy makes decent television. But I degress.
fact: The CRTC does not regulate copyright licensing or media distribution rights! I already said this about the PS3 and (almost) the exact same situation applies here.
irony: Publicly Canadian broadcasters and cable companies often complain loudly about CRTC regulations but in fact, they ride a massive money train smothered in gravey only made possible because of these same regulations. If the Broadcast Act didn’t exist and ABC, NBC, Fox, etc. were free to compete directly in Canada, do you really think CTV, and Global would exist? What shows would they air? If FOX had a station in Canada they shure as heck wouldn’t be licensing The Sipsons to Golbal.
the real cause: Canadian broadcasters are free to license HBO shows for broadcast in Canada live or even before they air in the U.S. if they want to but they don’t. Or maybe HBO won’t let them? Either way, it has nothing to do with the CRTC.
About the only sliver of truth to this accusation is that the CRTC won’t license HBO for broadcast in Canada but that’s no different than any of the other American station like CBS, ABC, NBC, etc. Yet we still get live broadcasts of those shows. Why? Because Canadian broadcasters have licensed the rights to do so.
Ok, so maybe you think it’s the CRTC’s fault for not licensing HBO in Canada? Wrong again. The elected officials of the Government make the rules in the Broadcast Act and CRTC only enforces them. Blaming the CRTC would be like blaming the police for not making rock music illegal. They don’t make the rules!
To Regulate or not to Regulate?
Trust me, I’m no great fan of the CRTC. I have plenty of experience dealing with them on the regulatory side of the telecom business and it can be frustrating. But at least when I have something critical to say I try and make sure that it’s actually something they are responsible for.
What bothers me the most is people who can’t make up their mind. People who on the one hand vilify the CRTC and shout at the top of their lungs that it’s antiquated and should be disbanded and then scream bloody murder when their internet service is throttled.
People who want the telecom industry deregulated and then demand the CRTC do something to prevent telecoms from charging 15 cents for text messages (Yes, Jim Prentice I’m looking directly at you).